Privacy Policy

1. Purpose and Scope

This Privacy Policy sets out how Private Credit AI ("we", "our", or "us") manages personal information. We are bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) contained therein.

The purpose of this Privacy Policy is to detail how we collect, hold, use, and disclose personal information, and to inform you of your rights regarding your personal information. By accessing our platform, utilizing our services, or interacting with us, you consent to the practices described in this policy.

2. Notice Regarding Communications

3. Kinds of Personal Information Collected

The types of personal information we collect and hold depend on your relationship with us (e.g., as a borrower, lender, or authorized representative) and may include:

• Identifying information: name, date of birth, address, and contact details.
• Financial and credit information: income, assets, liabilities, credit history, and banking details.
• Professional information: employment history, company details, and ABN/ACN.
• Documentation: copies of identification documents (e.g., driver's license, passport) necessary for Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance.
• Digital information: IP address, device details, and usage data when you access our platform.

4. How We Collect Personal Information

We generally collect personal information directly from you when you:

• Submit an application or register on our platform.
• Communicate with us via phone, email, or our website.
• Complete forms, surveys, or provide feedback.

In some circumstances, we may also collect personal information from third parties, such as credit reporting bodies, identity verification services, public registers, your authorized representatives, and our business partners.

5. Why We Collect/Hold/Use/Disclose Personal Information

We collect, hold, use, and disclose personal information for the primary purpose of conducting our business and providing our services, which includes:

• Assessing and processing loan applications and investment opportunities.
• Verifying your identity to comply with AML/CTF legislation.
• Managing our ongoing relationship with you and administering our products.
• Managing risk, including fraud prevention and credit scoring.
• Meeting our legal, regulatory, and statutory obligations.
• Improving our platform, products, and customer experience.

6. Direct Marketing

We may use your personal information to provide you with information about our products, services, and opportunities that we consider may be of interest to you. This may occur via email, SMS, mail, or phone.

You have the right to opt-out of receiving direct marketing communications at any time. You can exercise this right by utilizing the unsubscribe facility included in our communications or by contacting us directly.

7. Disclosure of Personal Information

We may disclose your personal information to third parties in connection with our business operations, including:

• Service providers: IT support, data hosting, identity verification, and payment processing.
• Professional advisors: legal, accounting, and financial advisors.
• Credit reporting bodies and other financial institutions.
• Regulatory bodies, law enforcement, or government agencies as required or authorized by law.
• Investors or funding partners, on a strictly confidential basis, for the purpose of assessing loan opportunities.

8. Overseas Disclosure

Some of our service providers may be located, or utilize infrastructure located, outside of Australia (for example, cloud storage facilities). Where we disclose your personal information to overseas recipients, we take reasonable steps to ensure that the overseas recipient handles the information in accordance with the Australian Privacy Principles, unless an exception under the Privacy Act applies.

9. Storage and Security

We are committed to keeping your personal information secure. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

Our security measures include encryption, firewalls, secure premises, and access controls. We restrict access to your personal information to authorized personnel who require it to perform their duties.

10. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make a request, please contact us using the details provided below. We may require you to verify your identity before processing your request. We will generally not charge a fee for access, but we may charge a reasonable administrative fee for providing access in certain circumstances.

11. Retention

We will retain your personal information for as long as it is reasonably necessary for the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it.

12. Complaints

If you have a concern or complaint regarding how we have handled your personal information, please contact us outlining your concerns. We take all complaints seriously and will investigate and respond to you within a reasonable timeframe (typically within 30 days).

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

13. Changes to This Policy

We may review and update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The most current version will be available on our website, with the date of the latest update clearly indicated at the top of the policy. We encourage you to review this policy regularly.